These Terms and Conditions govern your use of gad-hub.com and your purchase of products from Gad Hub. By using our website, you agree to these terms. If you do not agree, please do not use the site or place an order.
Orders and Acceptance
When you place an order, you make an offer to buy a product from us. We review each order before we accept it. In some cases, we may cancel or refuse an order. For example, we may do this if a product is unavailable, if pricing is incorrect, or if we suspect fraud.
After we accept your order, we send a confirmation email. However, the confirmation email does not always mean dispatch has happened. We only complete the sale when we process and dispatch the product.
Pricing and Payment
We show prices in Australian dollars unless we state otherwise. Although we try to keep all prices accurate, errors may still happen. If we find a pricing mistake, we will contact you before we continue with the order.
You must pay in full at checkout using an accepted payment method. We may update prices, promotions and product availability at any time. However, any approved order will follow the price shown at the time of purchase, unless there is an obvious error.
Product Information
We try to describe our products as accurately as possible. For example, we aim to provide clear details about colour, model, features and condition. However, small differences may appear because of screen settings, packaging updates or supplier changes.
In addition, some imported products may have region-specific packaging, manuals or warranty conditions. Therefore, please read the product page carefully before you buy.
Shipping and Delivery
We process and dispatch orders according to the shipping policy shown on our website. Delivery times are estimates only, so delays may happen from time to time. For example, weather events, public holidays, courier issues or address problems may affect delivery.
You must provide a correct and complete delivery address. If the address is wrong, delivery may fail or take longer. In that case, extra redelivery costs may apply.
Returns and Refunds
Our returns and refunds process is explained in our Refund and Returns Policy. Please read that policy before requesting a return, exchange or refund. In general, eligibility depends on the item condition, the reason for return and the time since delivery.
If you receive a faulty, damaged or incorrect item, contact us as soon as possible. We will review the issue and advise the next step. Depending on the case, we may offer a repair, replacement, exchange or refund.
Warranty and Faulty Items
Some products include a manufacturer warranty, while others may be covered by supplier or store support. The type of coverage depends on the product and brand. Therefore, you should check the product listing for warranty details before purchase.
Nothing in these terms excludes your rights under Australian Consumer Law. If a product has a major problem, you may have the right to a repair, replacement or refund under the law.
Account and Website Use
You agree to use this website lawfully and in good faith. You must not misuse the website, interfere with its operation, or attempt unauthorised access to our systems. In addition, you must not submit false information when you create an account or place an order.
If you create an account, keep your login details secure. You are responsible for activity that happens under your account, unless the issue results from our error.
Limitation of Liability
To the extent permitted by law, we are not liable for indirect, incidental or consequential loss. This includes loss of profit, business interruption or loss of opportunity. However, we remain responsible where the law does not allow us to exclude liability.
Our liability for any claim relating to a product or order is limited to the amount paid for that product, unless Australian law says otherwise. Because consumer protections still apply, this clause operates only to the extent allowed by law.
Privacy and Data Use
We collect and use personal information in line with our Privacy Policy. This includes information needed to process orders, provide support and improve our services. By using our site, you agree to that collection and use as described in the policy.
Changes to These Terms
We may update these Terms and Conditions from time to time. When we do, we will publish the updated version on this page. Therefore, please review this page regularly before placing a new order.
Contact Us
If you have questions about these Terms and Conditions, please contact Gad Hub through the contact details shown on our website. We will do our best to respond within a reasonable time.
Update: November 2024
